Mrs Gillian Edwards - Senior Vice President, Consumer Banking
1.Tell us about the campaign
In keeping with the spirit of Avurudu, DFCC Bank has come up with a unique offering of three kinds of benefits the “Avurudu Hat Trick”. The Campaign offers Gifts, DFCC Gift Certificates and Special interest Rates on Fixed Deposits. Our Depositors have a choice of three exciting Rewards which will no doubt make the upcoming festival season a special one. Furthermore, this offer will be extended throughout the month of April.
2.What are the Special features of this offer?
As mentioned, our depositors will be entitled to three types of Rewards. A full array of gifts ranging from LED torches, Single Burner Gas Cookers and Gift Vouchers from Abans which can be utilized to redeem Washing Machines, Air Coolers, Microwave Ovens, LED Televisions, 4 Burner Gas Cookers, Refrigerators, Laptops or Smart Televisions. In addition, Gift Certificates from LKR 1000/- to LKR 5000/- will be provided for all Deposits made to Mega Bonus Savings Accounts. The campaign also provides special interest offerings on Fixed Deposits. Individual depositors will be entitled to an additional interest of 0.5% on Fixed Deposits placed below LKR 5 million for a period of one year.
3.What is the objective of launching this campaign?
The main objective of this campaign is to inculcate the habit of Savings as a Family and what better time than the Avurudu Season. Savings empowers people thus creating a secure financial future as well as and the platform to achieve ones financial goals in life. A keen advocate of the saving habit, DFCC Bank invites customers and their families to save with us. In keeping with our values DFCC bank branches will be kept open on the 14th of April from 9.30 am to 11.30 am, during the Traditional Ganu Denu period. We warmly invite customers and their families to visit us and carry out transactions on their Savings and Fixed Deposits. We believe that families that save together become powerful economic units in control of their financial future. Special offers are also available for those who use their Vardhana Virtual Wallet to transact this Avurudu Season.
4.Tell us about DFCCs retail banking portfolio
DFCC offers its Retail Banking customers seamless banking solutions with a host of products and services specially designed to meet individual requirements. The year 2016 was an exciting year for DFCC where we saw the launch of the Vardhana Virtual wallet, which was a unique concept and a first of its kind, within the Banking arena. This revolutionary breakthrough in digital payments offers our retail customers, a hassle free and convenient option to manage their funds, eliminating the need to carry any other payment instrument. Users can maintain funds in the Virtual Wallet and conduct day-to-day transactions at the click of a button.
Under the Retail Assets Umbrella, we offer an entire range of flexible financial solutions catering to the varying needs of an individual, ranging from a Personal Loan to meet any financial obligations as well as Overdrafts, Housing Loans to build buy or renovate your home, Loans to Purchase Apartments, Vehicle Loans and Leasing, as well as Educational Loans.
We also have on offer, a range of attractive Deposit Products for the entire Family starting from the new born to the Senior Citizen. With the DFCC Team, you are guaranteed of an excellent service every step of the way.
DFCC Bank continuously strives to create sustainable vales for all Stakeholders. The bank has been rapidly growing its footprint across the country with a network of 138 service points. Now connected to LankaPay Common ATM switch, all accounts holders can access over 3500 ATMs island wide and perform zero cost cash withdrawals and balance inquiries via connected Banks.
5. What are DFCCs future plans?
Increase our Market Share of course, by providing our customers with an entire range of Products and Services thus meeting their every changing need. We will also continue with new innovations backed by technology as well as invest in new Channels of delivery apart from brick and motor. Catering to the future generation will be challenging no doubt, as Banking will happen via Electronic and mobile applications but we are fully geared to meet these challenges offering a breadth of seamless Banking solutions that give customers unmatched value and unique benefits. DFCC also has the advantage of specialization in both development and commercial banking which sets us apart from our competitors. We will use our expertise to go beyond traditional boundaries and cater to new business opportunities.
DFCC’s Vardhana Virtual Wallet (VVW) offers limitless benefits and DFCC Bank is proud to spearhead this unique digital innovation in the banking industry. The VVW has now been extended to non-DFCC Bank customers as well, which means that more Sri Lankans can enjoy this cashless convenience. This app is the first of its kind in the country’s banking industry and encourages individual users and merchants to move away from the traditional use of physical cash.
The Avurudu season is a time for families to come together and celebrate the New Year while sharing gifts and unforgettable moments and DFCC Bank is pleased to announce exciting benefits for VVW users during the upcoming Avurudu season.
VVW users can receive money from overseas through DFCC’s Lanka Money Transfer service directly to the VVW from countries such as UAE, Qatar and South Korea in a hassle-free manner. These transfers take no more than 10 minutes to reach the VVW, making the process almost real-time.
Whether it is splitting a dinner bill between friends, contributing to shared household costs, or simply sending a gift this Avurudu season to loved ones, the VVW provides the convenience to send and receive money. The money gets transferred instantly between VVW’s without any fees been deducted.
Furthermore, special discounts for VVW users are available this Avurudu season. From purchasing electronics online, to dressing up smartly and enjoying Avurudu sweet meats, drinks and cakes, the VVW Avurudu promotion covers all aspects for a memorable New Year. The promotion extends beyond the New Year offering 20% off at takas.lk and at selected times periods for 20% off at Divine, 15% off at Panaash and 10% off at Navavi Tailors.
Customers can visit www.dfcc.lk or call the 24-hour Contact Centre on 0112350000 for further details.Continue reading
Mr Arjun Fernando, CEO, DFCC Bank Mr. Andrew McDowell, Vice President, EIB
DFCC Bank recently hosted an European Investment Bank (EIB) delegation to an exclusive event to honour its mutual longstanding and fruitful association with EIB for the last 15 years. The EIB delegation consisted of senior officials including Mr. Andrew McDowell, Vice President EIB; Mrs Maria Shaw- Barragan, Deputy Director, Global Partners Department; Mrs Angela Marcarino, Head of Division; Mr. Andrew Rosser, Advisor to the Vice President; Mr. Donal Cannon, Head of EIB Office in New Delhi; Mr. Richard Wills, Press Officer; and Mrs. Sunita Lukkhoo, Senior Loan Officer and Country Manager, Sri Lanka. Other dignitaries from multilateral and bilateral institutions with whom DFCC Bank has maintained a close working relationship for over 62 years including DEG, ADB, IFC, AFD, USAID and GIZ, were also present at this exclusive occasion.
In his keynote address at this event, Mr. Andrew McDowell thanked DFCC Bank for its performance over the years and the support provided to the EIB. Furthermore, he stated that the EIB considers DFCC Bank a preferred partner and that his team looks forward to further strengthening this partnership.
DFCC Bank attaches great importance to its valuable relationship with the European Investment Bank (EIB). Over the course of its 15-year partnership with EIB, DFCC Bank has played a critical role as an Administrative Unit to EIB credit lines. Until now, DFCC Bank has availed of four separate EIB Credit Lines from EIB. Two of them were exclusive credit lines to DFCC amounting to Euro 40 million and Euro 50 million. In addition, DFCC managed as well as participated in a Euro 70 million multi-bank credit line for Post-tsunami recovery.
In 2013, EIB extended an Euro 90 million credit line for SME & Green Energy Development and the Government of Sri Lanka appointed DFCC Bank to implement this credit line.70% of the credit line was allocated for SME projects and the balance 30% for renewable energy and energy efficiency projects. While DFCC is managing this credit line, it is also an intermediary bank together with its partners - Commercial Bank of Ceylon and Regional Development Bank.
SME projects in a variety of sectors island-wide were approved for funding under this credit line. Prominent sectors were auto services and repair, bakery products, construction, education, healthcare, manufacturing including agro-processing, printing, retailing, tourism and trading.
Under ‘Green Energy’, notable achievements during 2016 were a 10MW Solar Power Plant and a 4MW Sustainable Bio-mass based combined heat and power co-generation plant commencing the supply of power to the national grid. These projects were funded and structured by DFCC Bank’s Corporate Banking and Business Banking lending teams.
As the pioneer development bank in Sri Lanka, DFCC Bank has built strong relationships with several international development banks, some of which date back to its inception. The Bank has performed implementing agency functions both as an Apex Body and as an Administrative Unit to international agencies such as the World Bank, the Asian Development Bank, KfW (Germany) and the European Investment Bank. In executing these functions, DFCC Bank has earned a reputation as a highly competent and successful implementer of international development agency credit lines for the Government of Sri Lanka. The strong relationships maintained with international partners and the Government is evident through the key role played by DFCC Bank in the development of Sri Lanka’s private sector and the economy.Continue reading
Keeping with the spirit of the Avurudu season, DFCC Bank is pleased to introduce the ‘Avurudu Hat Trick’ campaign which offers families the opportunity to receive three kinds of benefits including gifts, gift certificates and special interest rates for fixed deposits, with the objective of making the upcoming Avurudu festival season a special one. Customers have a choice of not one but three exciting rewards for Avurudu deposits they make at any DFCC branch up to 30th April 2017.
Customers will be eligible for the three types of benefits based on their deposit value and type of account. Exciting gifts are up for grabs including DFCC branded bags, LED torches, 1 Burner Gas Cookers and Gift Vouchers from Abans which can be used to redeem Washing Machines, Air Coolers, Microwaves, LED Televisions, 4–Burner Gas Cookers, Fridges, Laptops or Smart Televisions. Customers can also receive gift certificates ranging from Rs. 1,000 to Rs. 5,000 for all deposits of Rs. 100,000 made into Mega Bonus savings accounts.
Furthermore, customers who open fixed deposits up to a maximum value of Rs. five million with a tenure of one year will be eligible for special interest rates enabling them to optimise their returns.
Arjun Fernando – CEO, DFCC Bank, says, “The ‘Avurudu Hat Trick’ campaign offers an exciting ‘Ganu Denu’ scheme for the season, where customers can save with DFCC Bank and get rewarded at the same time. We encourage our customers and their families to deposit new funds with us during this period which we believe will help them achieve their future goals and aspirations. True to DFCC’s values, all Bank branches will be open on 14th April from 9.30 a.m. to 11.30 a.m. during the traditional ‘Ganu Denu’ period and we welcome customers and their families to visit us and carry out transactions on their savings accounts and fixed deposits.”
Families can visit any of DFCC branches located across the country during the promotional period, to make their deposits and be eligible for these three types of benefits.
Special offers are also available for those who use their Vardhana Virtual Wallet to transact this Avurudu.