Welcome to DFCC Bank.Your transition,made simple.

All your Standard Chartered Bank savings and current accounts transfer to DFCC on the Transfer Date with no action required from you. Account balances, debit card linkages, standing instructions, account statuses (including dormant accounts), and any applicable blocks or holds will all be replicated at DFCC. DFCC's prevailing interest rates will apply from the Transfer Date.

Yes, completely. All existing standing instructions — whether set up through Standard Chartered Bank branches or through the Standard Chartered Bank app — will transfer automatically to your corresponding DFCC account. Your regular payments, transfers, and scheduled instructions will carry across without any interruption. Once transferred, you can view and manage them through the DFCC ONE mobile app. If anything specific requires your attention, our team will contact you well in advance.

You will need to inform your employer of your new DFCC account number and request them to update the bank code from Standard Chartered Bank to DFCC. We recommend doing this promptly after the Transfer Date to ensure uninterrupted salary credits. Your Relationship Manager, the 24-hour Help Desk, or your nearest DFCC branch can assist you.

Yes. Your transaction history from your Standard Chartered Bank accounts will be accessible through the DFCC ONE platform after the transfer.

No. The mandates and documentation you provided to Standard Chartered Bank will continue to be valid at DFCC. If anything specific is required for regulatory or administrative purposes, a member of our team will contact you directly and guide you through it.

The same signing instructions from Standard Chartered Bank — whether 'either party to sign' or 'all parties to sign' — will be replicated at DFCC.

Yes. Your existing Standard Chartered Bank debit card will remain active for up to 6 months from the Transfer Date. Your new DFCC debit card will be sent to you during this period, along with step-by-step activation instructions. We recommend activating your new card upon receipt for a seamless transition.

Yes. A new personalised DFCC cheque book will be provided as part of the transition. Any Standard Chartered Bank cheques issued before the migration will continue to be honoured. You may start using your new DFCC cheque book from the Transfer Date.

Free replacement DFCC cards will be issued for all Standard Chartered Bank cards expiring within the 6-month window after the Transfer Date. There is no charge for this.

A new DFCC account number will be created for your migrated Standard Chartered Bank account — it will not merge with your existing DFCC account. Both portfolios will be fully accessible through your existing DFCC ONE login. All payees from the Standard Chartered Bank app will be migrated to DFCC ONE on Day 0.

Both your legacy Standard Chartered Bank account number and your new DFCC account number will be visible in DFCC ONE, giving you complete flexibility to use either number for transactions.

No. Your repayment schedule, interest rate, tenor, and outstanding balance all remain the same. A new DFCC account number will be assigned, and your existing Standard Chartered Bank account number will continue to work as usual.

All student account records will be transferred to DFCC Bank as part of the migration. Your full account history, records, and arrangements will be preserved without any loss of data. Nothing will be removed or reset. If you require access to any historical records or statements after the transfer, please contact the DFCC Bank Contact Centre or visit your nearest branch. 

Your Sweeps will continue at DFCC Bank as the SWEEP IN/OUT facility — automatically managing your balance between current and savings accounts as before. Please note that Sweeps between two savings accounts, two current accounts, or cross-currency arrangements cannot be replicated at DFCC Bank. Full details of your Sweep arrangements as at 31 December 2025 will be outlined in your welcome letter. 

Yes. If you regularly receive funds via SLIPS or CEFTS from other banks, please inform your remitters to select DFCC Bank (Bank Code: 7454) as the beneficiary bank when making future transfers after 31 July 2026. Your account number remains unchanged — only the beneficiary bank name, and bank code needs to be updated by the remitter. No action is required on your account itself. 

Your Safe Deposit Locker will remain secure throughout the migration. Lockers at Priority Centers will remain in the same location, while lockers at Standard Chartered Bank Head Office (York Street) will be seamlessly transferred to DFCC Bank Head Office (Galle Road).

This transition will be managed entirely by the bank, and you will not be required to visit the branch, remove any contents, or be present during the process. No lockers will be accessed or opened without your authorization at any stage.

If your locker is subject to relocation, you will be notified of the updated branch details and any relevant access arrangements in your welcome letter.