• Secure mail facility extended through online banking can be used to send instructions to the bank

• Customer should provide following mandatory info in the mail body,
  TIN Number
  Tax type code
  Tax Amount

• All requests received within Banking hours will be processed on the same day and any requests received after will be processed before 9.00 AM on the next working day.

Customer should send an email to iconnectsupport@dfccbank.com with following mandatory info

• TIN Number

• Tax type code

• Tax Amount

• All requests received within Banking hours will be processed on the same day and any requests received after will be processed before 9.00 AM on the next working day.

Customers who don’t have the above facilities should provide following details in writing to the nearest DFCC branch.

• TIN Number

• Tax type code

• Tax Amount

• All requests received within Banking hours will be processed on the same day and any requests received after will be processed before 9.00 AM on the next working day.

For more details call our 24-hour Contact Centre on 011 2350000.