1. Who is eligible to register for DFCC ONE?
Any DFCC Bank customer aged 18 years or above, holding a valid National Identity Card, Passport, or Driving License, can register. If you’re not a DFCC Bank customer yet, you can open an account online now.
2. Where can I download DFCC ONE?
DFCC ONE is available on Google Play Store, Apple App Store, and Huawei AppGallery.
3. How do I register for DFCC ONE?
Simply download the app and register using one of the following options:
4. What banking services can I access through DFCC ONE?
5. Is there a fee to use DFCC ONE?
No, DFCC ONE is completely free to download and use. However, standard banking service charges may apply as per the bank’s Rates & Tariffs.
6. Can I change my username after registering?
No, once set, your username cannot be changed.
7. How can I reset my password if I forget it?
8. What if I forget my username?
If you enter the wrong password multiple times, your account may get locked. Call the DFCC 24x7 Call Centre at 011 235 0000 to unlock it.
9. What happens if my account gets locked?
f you enter the wrong password multiple times, your account may get locked. Call the DFCC 24x7 Call Centre at 011 235 0000 to unlock it.
10. Can I use DFCC ONE on multiple devices?
Yes, DFCC ONE supports multiple devices for added flexibility.
11. How do I update my registered mobile number or email?
Visit your nearest DFCC branch or call the 24x7 Call Centre to update your details.
12. What are the supported operating systems for DFCC ONE?