DFCC Bank Achieves ISO 22301:2019 Certification, Strengthening Service Resilience
DFCC Bank has achieved ISO 22301:2019 certification for its Business Continuity Management System (BCMS), reinforcing its commitment to maintaining critical banking services and protecting customer interests during unexpected disruptions.The internationally recognised certification validates the Bank's business continuity framework, confirming that its governance, risk management, contingency planning, and response mechanisms meet global best practices for operational resilience.The achievement marks a significant milestone in DFCC Bank's ongoing efforts to ensure uninterrupted access to essential banking services while strengthening its ability to anticipate, respond to, and recover from a wide range of operational challenges.ISO 22301:2019 is the globally accepted standard for Business Continuity Management Systems, providing organisations with a structured approach to identifying potential threats, preparing for disruptions, and ensuring the continuity of critical business operations.For DFCC Bank, the certification reflects years of investment in resilience, risk management, and preparedness across the organisation. The framework enables teams to effectively manage operational risks, coordinate response efforts, and minimise the impact of unforeseen events on customers, employees, and other stakeholders.Commenting on the achievement, Kushan Jayasuriya, Senior Vice President (Integrated Risk Management) and Chief Risk Officer of DFCC Bank, stated:"Banking services play an essential role in the daily lives of individuals, families, and businesses....






