1. What is DFCC Pay & Go?
DFCC Pay & Go is a self-service payment kiosk that allows customers to settle utility bills, insurance premiums, mobile top-ups, and other payments with real-time processing and instant receipts.
2. Where can I find DFCC Pay & Go kiosks?
Pay & Go kiosks are available at multiple DFCC Bank branches and partner locations across Sri Lanka. You can refer to the full list of DFCC Pay & Go locations above for details.
3. What payments can I make through DFCC Pay & Go?
Customers can make a wide range of payments, including:
Utility Bills – Water, electricity (CEB/LECO), SLT, Dialog, Mobitel, LankaBell, and broadband services.
Insurance Payments – AIA, Union Assurance, and other leading providers.
Mobile & Internet Payments – Recharge prepaid mobile numbers and settle postpaid bills.
Uber & PickMe Payments
Other Financial Payments – Loans and more.
4. Is DFCC Pay & Go available 24/7?
Yes, DFCC Pay & Go kiosks are available 24/7 at selected locations, allowing you to make payments anytime at your convenience.
5. How do I get a receipt for my payment?
Once the transaction is completed, the kiosk will generate an instant receipt as proof of payment.
6. Is there a fee for using DFCC Pay & Go?
No additional service charges apply for bill payments made via DFCC Pay & Go kiosks.
7. What should I do if my transaction fails?
If you experience any issues, please contact DFCC Bank’s 24/7 Customer Support at 0112 350 000 or Pay & Go call centre at 011 742 0888 for assistance.
