At DFCC Bank, we welcome your feedback, whether it’s a complaint about an experience that didn’t meet your expectations or a compliment recognizing outstanding service. Your voice matters to us, and we sincerely appreciate you taking the time to share your thoughts.
Every compliment motivates our team to continue delivering exceptional service, while every complaint is a valuable opportunity for us to listen, improve, and make things right.
Please feel free to contact us through any of the following channels. However you choose to reach us, we’re here to support you professionally, respectfully, and sincerely.
Address: DFCC Bank
No. 73, W A D Ramanayake Mawatha,
Colombo 02, Sri Lanka
Email: care@dfccbank.com
24/7 Hotline: 011 235 0000
In-person: Visit your nearest DFCC Bank branch and speak with our staff directly.