DFCC ONE

DFCC ONE

Introducing DFCC ONE—the new mobile banking app that redefines your digital banking experience. DFCC ONE is designed to be the only app you’ll ever need for all your banking needs. We’ve listened to your feedback and created a seamless, secure, and intuitive platform that brings all essential banking services right to your fingertips.

Why Choose DFCC ONE?

Why Choose DFCC ONE?

Enhanced Digital Services

Manage your finances effortlessly with our all-in-one platform that offers:

  • Easy Registration: Sign up using your DFCC Debit Card, Credit Card, Account, or existing Virtual Wallet.
  • Comprehensive Account Management: View balances, transaction history, and perform fund transfers within your own accounts, to other DFCC accounts, and via CEFTS.
  • Bill Payments & Settlements: Pay your bills using your DFCC account or DFCC credit card or settle credit cards with a few clicks.

Plus, enjoy the convenience of performing both DFCC and other bank credit card settlements.

  • ePassbook, Peek balance & Favorites: Access your account statements on the go and manage your favorite transactions with ease.

Cutting-Edge Functions & Security

Your security is our priority. DFCC ONE comes equipped with:

  • Biometrics & 2 factor authentication: Secure your app with biometric authentication and OTPs for all transactions.

Seamless User Experience

  • Peek Balance: Check your balance without logging in
  • Dark Mode: Switch to dark mode for a more comfortable viewing experience.
  • Trilingual Options: Choose from english, sinhala and tamil language options to suit your preference.

Get Ready to Elevate Your Banking Experience

DFCC ONE is more than just a mobile app; it’s a new way of banking. With a fresh look and enhanced functionality, DFCC ONE is set to transform the way you manage your finances. Whether it’s quick access to your accounts, secure transactions, or comprehensive financial management, DFCC ONE has it all.

Frequently Asked Questions (FAQs)

01. Who is eligible to register for DFCC ONE?

    If you are an existing and new to bank customers and have a valid National Identity Card, Passport or Driving License and above 18 years of age you can easily register for DFCC ONE.

02. Where is DFCC ONE available to download and use?

    DFCC ONE is available on Google Play Store, Apple App Store & Huawei AppGallery.
    Nope, we didn’t forget our loyal customers who are Huawei fans!

03. How do I register for DFCC ONE?

    Download the mobile app from either the Google Play Store, Apple App Store, or Huawei AppGallery and you can follow the onscreen instructions using one of the below convenient registering methods:

    • Register using your existing Virtual Wallet number
    • Register using your Debit Card
    • Register using your Credit Card
    • Register using your DFCC account

    Click the following link to see how you can register using one of the above methods.

04. What can I do with DFCC ONE?

    DFCC ONE is your one stop shop for all your banking needs where you can perform the following:

    • View your account & credit card balances
    • E-passbook facilities
    • Check your balance without logging in
    • Perform fund transfers within your own accounts, to other DFCC accounts, or to any other bank accounts
    • Settle your DFCC credit card or any other bank credit card
    • View DFCC Credit Card transactions
    • Settle your bills
    • Manage your accounts / biometrics
    • Secure login with biometrics & authorize transactions with your biometrics
    • Add and manage fund transfer beneficiaries and bill payment payees
    • View & share past fund transfer & bill payment receipts
05. Are there any charges applicable when using DFCC ONE?

    It’s completely free!
    Downloading the app from Google Play Store, Apple App Store or Huawei App Gallery is free of charge.
    There is no joining fee or an annual fee to use DFCC ONE.

06. Are there any service charges when using DFCC ONE?

    Charges according to the bank’s tariff will apply.

07. Can I change my username after I set the same at the time of registering?

    No, you cannot change your username once you set it at the time of registering.

08. What are the transaction limits on DFCC ONE?

    Segment Single Transaction Limit (Rs.) Per Day Limit (Rs.)
    Within own accounts 100,000,000/- 300,000,000/-
    Within DFCC accounts 10,000,000/- 50,000,000/-
    To other banks 5,000,000/- 15,000,000/-
    Credit card 5,000,000/- –
    Bill payments 5,000,000/- –

     
    However, within this limit you can amend your limits according to your preference.

09. How do I get a new password if I have forgotten the same?

    You may click on the ‘Forgot Password’ option on the login screen of DFCC ONE and get a new password.

    Alternatively, you may get in touch with our 24×7 Call Centre to reset your password.

10. I don’t remember my username to reset my password. How do I retrieve this?

    Simply click on the ‘Forgot Username’ option on the login screen of DFCC ONE and retrieve your username in a matter of seconds.

11. My account got locked because I entered an incorrect password, how do I unlock it?

    You will need to get in touch with our 24×7 Call Centre on 011 235 0000 to unlock your account and reset your password.

12. Can I use DFCC ONE on more than one device?

    Yes you can.

13. My mobile number / email address is not up to date, how do I change them?

    Please visit your nearest DFCC branch or call our 24×7 Call Centre to update your mobile number or email address.

14. To use DFCC ONE What are the operating system versions that are supported?

    Android 8 and above

    iOS 14 and above

Terms & Conditions

T & C – DFCC ONE

    credit card promotions Check Our Credit Cards Promotions
    How to keep your Digital Banking channels safe and secure (Blogs) Read Our Blogs

    Give us a call on

    011-2350000

    we are on 24/7 service