1. What is the DFCC DMT Doorstep Cash Collection Service?
It is a convenient service that allows DFCC Current & Savings account holders to deposit cash directly into their accounts from their home or business location, without visiting a branch.
2. Who is eligible to use this service?
The service is available exclusively for DFCC Bank CASA (Current and Savings Account) holders.
3. How does the service work?
Customers can request the service, after which a member of the Deposit Mobilization Team (DMT) will visit the customer’s location to collect cash and process the deposit.
4. Is there any charge for this service?
No. The DMT Doorstep Cash Collection Service is provided completely free of charge.
5. How quickly will the deposited cash be credited to my account?
The cash will be credited to your account in real-time upon completion of the collection process.
6. Is the service available island-wide?
The service is currently available through selected DFCC Bank branches across the country.
7. Is it safe to hand over cash to the DMT officer?
Yes. All Cash Collection officers are authorized personnel of DFCC Bank, and the service ensures secure and reliable handling of cash at all times.
8. How can I request the DMT service?
Customers can request the service through their nearest DFCC Bank branch or by contacting through designated service channels.
9. Are there any minimum or maximum limits for cash collection?
Cash collection limits may vary based on internal guidelines and branch arrangements. Customers are encouraged to confirm specific limits with their branch.
10. What are the benefits of using the DMT service?
Saves time and travel effort
Provides doorstep convenience
Ensures secure cash handling
Enables instant credit to your account
Enhances overall banking convenience
