1. Who is eligible to register for DFCC ONE Online Banking?
DFCC Bank customers aged 18 years or above, holding a valid National Identity Card or Passport, and having a primary credit card or an active savings or current account are eligible to register.
If you are not yet a DFCC Bank customer, you can open an account online now
2. How do I register for DFCC ONE Online Banking?
Simply register using one of the following options:
3. What banking services can I access through DFCC ONE Online Banking?
Account & credit card balance viewing
Fund transfers (within DFCC & to other banks)
Credit card settlements
Pay utility & Government bills
Open savings account and fixed deposits instantly
Managing security settings & beneficiaries
Block/unblock cards & request cheque books
A single username and password for both Mobile and Online banking services
4. Is there a fee to use DFCC ONE Online Banking?
No, DFCC ONE Online Banking is completely free to use, with no joining or annual fees. However, standard banking service charges may apply for as per the bank’s Rates & Tariffs.
5. Can I change my username after registering?
No, once set, your username cannot be changed.
6. How can I reset my password if I forget it?
Click "Forgot Password" on the login screen to reset it.
Alternatively, contact the DFCC 24x7 Call Centre at 011 235 0000 for assistance.
7. What if I forget my username?
Use the "Forgot Username" option on the login screen to retrieve it instantly.
8. What happens if my account gets locked?
If you enter the wrong password multiple times, your account may get locked. Call the DFCC 24x7 Call Centre at 011 235 0000 to unlock it.
9. How do I update my registered mobile number or email?
Visit your nearest DFCC branch or call the 24x7 Call Centre to update your details.
10. Is DFCC ONE Online Banking secure?
Yes. DFCC ONE uses multi-layer security features including OTP verification, encryption, and Secure Email communication to ensure your personal and financial information is protected at all times.
11. Can I access DFCC ONE Online Banking from overseas?
Yes. DFCC ONE Online Banking can be accessed from anywhere in the world, provided you have an internet connection and your registered E Mail for OTP verification.
12. How do I log out securely from DFCC ONE?
Always use the Log Out option after completing your transactions. Avoid accessing DFCC ONE online banking from public or shared devices to maintain security.
13.Can I change my password after logging in?
Yes. You can change your password anytime by navigating to Application Settings within DFCC ONE Online Banking.
14.Can I pay government bills through DFCC ONE Online Banking ?
Yes. DFCC ONE Online Banking supports payments for selected government services and institutions.
15.What is the transfer limit ?

16.Can I change my transaction limits?
Yes. It is possible. You can reduce or increase* within the standard limits of the banks by simply clicking on the “Settings” section and on “Transfer Limit Preferences” and set the amounts.
*Transactions limits cannot exceed what has been set by the bank