DFCC Galaxy

DFCC Galaxy

Take a look at Sri Lanka's first-ever fully immersive virtual banking experience.

What is DFCC Galaxy?

What is DFCC Galaxy?

DFCC Bank just launched DFCC Galaxy, a new virtual bank in Sri Lanka that offers users a wide range of banking services in the virtual world. This innovative metaverse bank allows users to conveniently access these services from anywhere, whether they are at home or on the move.

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Features

  • Be updated on products and promotions
  • General information about the bank’s products and services
  • Customisable avatars
  • The ability to host exclusive webinars and events
  • Interacting with users
  • Redirections to our account opening and credit card applications
  • 24×7 customer support via our chatbot and live agent

Important Points to Note

  • The customer’s device could influence the digital experience
  • To ensure optimal performance, kindly wait 60 seconds upon arrival for a smoother experience

FAQs on DFCC Galaxy

  • How can I customise my avatar?
    • After logging in, press the C key on your keyboard to display a variety of Avatar customisation options.
  • How can I navigate the DFCC Galaxy?
    • The W + S or Up + Down Arrow keys can be used for navigation. Hold the LEFT MOUSE button and move the mouse to explore while navigating. You can also increase the speed by holding down the SHIFT key.
  • Which device delivers the best experience?
    • For optimum experience. We recommend using a PC or Laptop with a minimum RAM of 8GB and having a minimum 8 mbps internet speed will greatly reduce your browser’s loading time.
  • What if I am stuck in the DFCC Galaxy environment?
    • To recover control, refresh the page.
  • What if I am unable to connect, despite trying multiple times?
    • Kindly recheck by clicking again on the link provided. Additionally, you can try refreshing the page or using a different browser.
  • How many maximum users can connect?
    • The maximum number of users is currently 100. If it exceeds 100 you will have to wait in the queue until the number of users reduces below the maximum amount.