DFCC Video Chatz allows you to connect with our call center agents through video chat from 8:30 am to 5:30 pm throughout the week in English and Sinhala languages.
About the service
- This service will be active from 8:30 am to 5:30 pm.
- Assistance will be available in English and Sinhala languages.
- If you are unable to connect please contact us on +94 11235 0000 or drop a mail to “firstname.lastname@example.org“, we will get back to you.
Supported areas through DFCC Video chatz
- How to use the DFCC Wallet.
- How to activate the debit card using the ATM/CRMs.
- How to self onboard using a Debit card to DFCC Wallet.
- How to use the online account opening feature on the website
- Obtain information on DFCC Credit Cards and other Promotions.
- General product and services.
Click and choose an agent to connect