Benefits of DFCC Chatz
Benefits of DFCC Chatz
With this solution, customers can connect with DFCC Bank conveniently anywhere at any time.
- 24×7 Availability
- Provides instant responses to queries
- Multi-channel Availability
- Option of live agent assistance
- Trilingual – customers can chat with the chatbot in their preferred language
Digital mediums DFCC Chatz is available on
Digital mediums DFCC Chatz is available on
- The DFCC Bank Website
- Facebook and Messenger
- Viber
How to get started with DFCC Chatz
How to get started with DFCC Chatz
- Customers can just simply send a “Hi” via our Website, Messenger and Viber.
- Simply save the DFCC “Whatsapp Chatz number (077 023 5000)” and simply send us a “Hi”.
DFCC Chatz caters to
DFCC Chatz caters to
- DFCC Chatz caters to both potential and existing customers.
Frequently Asked Questions
Frequently Asked Questions
- 01. What is DFCC Chatz?
- DFCC Chatz is an interactive, multi-channel chatbot that helps consumers with uncomplicated requests.
- 02. DFCC Chatz can be accessed through:
- DFCC Bank Website
- Messenger
- Viber
- 03. What language options are available on DFCC Chatz?
- English
- Sinhala
- Tamil
- 04. What does DFCC Chatz provide customers?
- DFCC Chatz provides customers basic information about DFCC Bank and any products and services under the DFCC portfolio. Furthermore, for any complex queries, customers can also chat with a live agent.
- 05. Can you check your account balances or credit balances through DFCC Chatz ?
- No, you cannot.
- 06. What tasks can I perform using DFCC Chatz?
- You can ask for any information about DFCC Bank including information on products and services.
