Open an Account Online conveniently and securely
Open an Account Online conveniently and securely
The online account opening platform now accommodates end-to-end digital account opening to jump-start your saving habits.
Key Benefits of DFCC Digital Onboarding
Key Benefits of DFCC Digital Onboarding
- Ability to onboard anytime, anywhere
- Any individual who has a valid NIC/EIC (including teens) can use the platform
- Save travel time and waiting time at the branch
- Ability to open both LKR and Foreign currency accounts via the platform
- Paperless process
- Live agent assistance is available if required
- Ability to check the application status
- Don’t have time to fill out the application now? Then save and apply later
- All value-added services will be enabled once onboarding is complete
Who can open accounts online via DFCC digital onboarding
Who can open accounts online via DFCC digital onboarding
- Sri Lankan nationals over the age of 18 years
- Sri Lankan nationals who reside overseas
- Sri Lankan nationals between the age of 16 – 17 (DFCC Teen)
If you meet the qualifications outlined in the criteria above, you can complete an online application form, undergo a video verification, and establish an account without visiting a physical branch. This is contingent upon the availability of your National Identity Card (NIC) details within the Department of Registration of Persons system.
Types of Savings Accounts Available
Types of Savings Accounts Available
| LKR ACCOUNTS | FCY ACCOUNTS |
|---|---|
|
PERMITTED CURRENCIES
|
Frequently Asked Questions
Frequently Asked Questions
01. Can existing customers of DFCC Bank open an account via this Platform?
- No, existing customers cannot be onboarded using this platform.
02. How can I open a savings account online?
- You can visit https://applyonline.dfcc.lk/ to open your account online.
03. Are there any fees associated with opening an account online?
- No, there are no fees associated with opening an account online.
04. Is it safe to open an account online?
- Yes, it is safe as we authenticate and verify the applicants through an OTP sent via Email and SMS. Further, this platform is encrypted to ensure your personal information is always protected and secured.
05. Can I access my account using digital banking platforms?
- Yes. Once the account has been opened, you can access your account and view details and balances using our Digital Banking platforms: DFCC Virtual Wallet and Online Banking.
06. Do I need a valid NIC to open an account online ?
- You need a NIC or an EIC to open an account online. The NIC/EIC record should be updated in the Department of Registrar Of Persons (DRP) database.
07. Can I open more than one account online?
- Yes you can open accounts up to a maximum of 3 accounts.
08. How long does it take to open a savings account online?
- The form takes around 5 – 10 minutes to complete and it will take a maximum of XX working days for the account opening process to be completed.
09. What happens after I fill in the form and submit it?
- You will receive an email from DFCC Bank for the confirmation of the submission and within the next 2 days an agent will contact you to proceed further.
10. What if I have additional questions or need assistance during the online account opening process?
- You can connect to the live agent by clicking on the “Get help button” or you may call our contact center on 011 235 0000 for further assistance.
11. Will I receive my account details immediately after opening an account on Digital Onboarding?
- After the video call verification, the bank will approve the account opening request, and you will be notified with the account number via SMS and email.
Account Opening Methods
Account Opening Methods
