DFCC Alerts FAQs
You can register by submitting a duly completed Alternate Channels Application to the closest branch or to setup personal SMS Alerts services call 24*7 Contact Centre.
You will be informed of all the credit and debit transactions taking place in your accounts registered for this service accounts while being kept up to date on your bank balances.
Yes. An annual fee of Rs. 250/- will be charged per personal account and an annual fee of Rs. 1,000/- will be charged per business account.
Yes, you can give the instructions through the application form
Presently you will receive SMS Alerts for all Debit and Credit Transactions taking place in your registered accounts. More types of alerts will be added in future.
Yes, all current and savings accounts can be linked.
Yes, You can download the Alternate Channels Application from our website. Link
Yes, but only the primary account holder will receive the SMS Alerts
You should inform the Bank immediately if there are any changes to your mobile number and hand over a request letter to the nearest Branch.
No. Since it is system generated on a real-time basis, the Bank will not be able to re-send the same message.
You can enjoy this facility irrespective of the mobile network that you use.
No, you can register only one mobile number under your client ID.
You can contact the DFCC Bank Call Centre on 011 235 00 00 for assistance.
Yes. If you are not interested in receiving the service, you are free to request to unsubscribe via submitting a request letter to the closest branch.
- Mobile roaming not activated from the Mobile service provider
- Mobile out of coverage areas.
- Mobile network related problems.
No, you cannot reply to the number from which SMS alerts are sent
You can contact the DFCC Bank Call Centre on 011 235 00 00 for assistance.
